The CARD Act of 2009
In 2009, President Obama signed the Credit Card Accountability Responsibility and Disclosure Act (a.k.a. CARD Act) into law. This law, which mostly deals with consumer protection from credit card companies, also includes new rules for gift cards. Gift card changes go into effect August 22, 2010. Here are the highlights of what you can expect:
What You Need to Know
For me, there are really only three things to remember:
- Gift card fees and expiration must clearly be written on the gift card and must be disclosed before purchase. No surprises. If you can’t find this information on the card, don’t buy it.
- While the CARD Act broadens consumer protection to include bank issued gift cards, it doesn’t apply to prepaid phone cards, promotional gift cards, or other store loyalty cards designed to encourage repeat shopping. For example, if a restaurant gives you a free $10 gift card with the purchase of a regular gift card, the free gift card might only be good for a certain period of time. That restriction is legal but should also be clearly disclosed prior to purchase. If you don’t see the terms marked on the promotional card, ask before taking advantage of the offer.
- State laws, if more stringent, take precedence over federal. Check your state laws to learn more. In California, for example, store issued gift cards (not the bank ones like Visa and MasterCard), cannot expire. And if the balance on the gift card is less than $10, you can cash it out. My experience with this law is that cashiers often know the rule, but don’t always know how to complete the transaction on the cash register. Cashing out a gift card in California may not be an activity for the time-crunched shopper, but is still good to know!
Keep in Mind
The gift card protections offered by the CARD Act center mostly around maintaining the balance of unused gift cards. I don’t think we’d need this extra protection if we did a better job of:



