My brother lost a gift card and wants to know if I have any tricks for replacing it. The key to the mystery here is to know what he did BEFORE he lost the gift card. It’s not good.

1. He hadn’t put the gift card directly in his wallet for safe keeping.
2. He hadn’t recorded the gift card number and PIN anywhere or registered it on my favorite iPHone app: Tango Card.
3. He didn’t have the purchase receipt because he’d received it as a gift. (By the way, I always give the receipt along with the gift card. There’s no charade here. We both know how much money I spent.)
4. And he didn’t want to tell the giver that he’d lost the card in case they still have the receipt. I get that one. I wouldn’t want to tell anyone either. Unless it came from my mom. I’d tell her.

My Answer Is…

So he’s stuck. I even did a little research and found this great article on CreditCards.com about how to Replace a Lost or Stolen Gift Card. But the advice only works if you did the pre-work mentioned above.

So sorry brother. But next time, follow my advice and put the gift card in your wallet immediately and enter the gift card number and PIN in Tango Card. Then even if you lose the physical card, you still have all the information needed to make an online purchase. And if somebody else got a hold of your gift card and is using it instead of you–you’ll see the balance drain via Tango Card and can then decide if it’s worth reporting.

Wish I had better news.

Buy a Different Gift Card with a Target Gift Card

I took my son to Target so he could redeem one of his birthday gift cards. But with ALL the choices (games, toys, clothes), he couldn’t decide what to buy. That’s when we discovered Target is now selling gift cards to other stores. (Thank you for finally getting on board with that Target!!!)

Imagine Michael’s delight when he discovered he could buy a Club Penguin Membership gift card with his Target gift card. This turned out to be the perfect choice because he loves playing Club Penguin but I won’t pay for his membership. (I save my money for the Wii and other games that encourage movement.)

How to Buy a Gift Card with a Gift Card

There are several website services that enable you to swap your gift card. But with those sites you would have to sell them your gift card (for less than face value) and buy a new one at a discount. Or cash in your gift card and buy whatever you want with cash. But it’s much easier to swap a gift card by purchasing a new gift card with the one you already have.

• The bad news: It only works if your gift card is to a store that sells other gift cards.
• The good news: There are many stores that sell other store gift cards–including Target, Babies R Us, Toys R Us, Michaels, Safeway, Vons, CVS, Lucky, and hundreds of others. The key is to look for a kiosk. If you find the kiosk–you have options!

As gift card kiosks increasingly show up (and stores realize they can make money and drive customers to their store by offering this convenience), it should also be increasingly easy to pull off the Gift Card Switcheroo!!! Works for me!

Even a cash gift could be made personal

I’m often asked the question–why not just give cash?

Simple Answer

If you give me cash, I’ll spend it on gas and groceries before the week is out. I’m a mom on a budget. I don’t often indulge in pretties for myself because the kids need new shoes, braces, cleats, field-trip money, and so forth. I’m not complaining because we have it good compared to so many others. I’m just saying that cash will get mindlessly absorbed into the family finances but a gift card will be mine to mindfully spend on myself–without feeling guilty. And that is a gift.

If You Do Give Cash…

Many of my gift card suggestions can dress up a monetary gift as well. Several of the All Occassion ideas translate nicely. For example, put a roll of cash around a pizza cutter and deliver ”Pizza Dough” that will surely get eaten.

With the kids home for summer, my once quiet work-from-home mornings have turned into a swirl of Legos, Wii games, flying Nerf balls, flying Legos, and a constant barrage of tattle-taling (You don’t want to know about my new threat, ominously called, “The Tattle-Tale Treatment.”). I can barely remember what day of the week it is, much less get anything done. And just when I feel guilty about that, I remember that it’s summer–my kids are old enough to remember the days we share, and young enough to still want to share them with me. What a treasure.

Another Treasure

So today, I shook my head in shame and then threw my arms into a double fist pump when I found an unused movie theater gift card tacked to the bulletin board in my office. ME, the one who spends her days obsessing about gift cards, forgot I had one. Unacceptable!

Then the self-loathing mixed with euphoria turned to anxiety as I wondered if the unused gift card would still be usable. On the back of the gift card, I found a web address on which to check the balance. Thankfully, I still had $21 to spend at the movies. (Back to the fist pumping!)

No More Worries

The good news – as of August 22, 2010, gift card laws are changing in a way that you’re less likely to feel anxious about unused gift cards. The new law says that gift cards can’t expire in less than five years and you can’t be dinged a non-use fee for at least a year. Most importantly, in my opinion, terms such as these must be clearly specified on the card before purchase. No more wondering.

So if I ever find another unused gift card in my possession, I won’t have to worry or wonder about whether or not I can still use it.

Now, my friends…Shrek 3, Toy Story 3, or Karate Kid? Any help here?

Sorry happy girl, Visa gift card not accepted.

One of the reasons I love gift cards is because they’re convenient. But twice this week, a Visa gift card experience was anything but convenient. And that’s not okay. We need to talk.

First, my girlfriend went to Lucky Supermarket to do her regular shopping and to buy a $100 Visa gift card. But when she got to the register, the cashier told her she had to pay for the Visa gift card with cash. Drats! Though the policy is designed to prevent fraud, it turned my friend’s convenient errand into a big hassle. She had to get back in the car and drag her kids to the bank. When she stopped at Walgreen’s on the way back to Lucky, however, she discovered that she could buy a Visa gift card there without cash. So she did. That’s lost business for Lucky and lost time for Suzanne.

Second, my daughter tried to use a Visa gift card yesterday at Costco. She’d been saving and saving for an iPod Touch and finally hit her mark when we saw the coveted item on sale. But her “money” included a Visa gift card. When we got to the register, however, the Costco cashier told us that only AMEX gift cards are good at Costco. Drats! I’d been the tough guy for months making her earn this extravagance. I didn’t have the heart to pull the ripcord on her big moment. So I bought the Visa gift card from her so she could complete the purchase using my debit card.

So Visa, I get that it’s not really you. Store policies made life for two busy moms a little difficult. But the situation involves you. I’ll be hesitant to give or use a Visa gift card if the experience can’t be made more predictable. So help me help you. Where and how can Visa gift cards be purchased? And where can they be redeemed predictably?

Let’s talk…

Give the recipient something to open now. The gift card will be enjoyed later.

One of the reasons gift cards can feel emotionless is because there’s nothing to open–no wrapping paper to rip, no ribbon to wrestle. You simply hand over a piece of plastic tucked inside a greeting card. And though the recipient will certainly have a good time later, the basic card presentation is lackluster.

That’s why I like to give a little something extra. I’m not talking about a random trinket or a cute gift card holder. I’m suggesting pairing the gift card with something (inexpensive, free, or homemade) that creates a thoughtful vignette around the gift card itself. For example, rather than just give mom a gift card to the salon for Mother’s Day, get her a gift card for a pedicure and take the time to photograph or make footprints of her children’s feet. Add a note that reads, ”From our feet to yours.” This simple act turns a typical gift card presentation into a sentimental surprise–something for mom to cherish now and a moment to savor later.

A movie gift card is easily paired with popcorn and typical theater candy. A music gift card can be paired with a playlist or burned CD of “our songs.” A gift card to the cooking store can be tucked in a stack of new recipes to try.

Don’t worry, I’m here to help. On my site are hundreds of ideas to jump start your creativity. Though it may take a little extra effort to deliver a gift card in this way, doing so is the final rule to follow if you want to turn a gift card into a thoughtful gift.

Read all of my gift card rules:

• Gift Card Rule #1: It’s Not About You

• Gift Card Rule #2: Location, Location, Location!

• Gift Card Rule #3: Buying Power

• Gift Card Rule #4: Avoid the Gotchas

• Gift Card Rule #5: Something for Now and Later